Goddess House Healing Etiquette
We look forward to welcoming you to our Goddess House Healing Temple. We ask you to be mindful of noise in the corridors and at reception, as we wish to create the perfect healing environment for all visitors and clients. To ensure your visit goes smoothly, please take time to read our guidelines for clients here:
Appointments
Being on time is greatly appreciated, in consideration for other clients, our Therapists, and for you to receive your full service. Please arrive 10 minutes in advance of your appointment to complete the pre-treatment form and to relax in one of our Temple Rooms before your session and Goddess House Healing experience.
Late Arrival
If you are running late, do keep us informed, we will try to give you your full appointment time but this may not be possible, and is not guaranteed.
Pre-Treatment Form
This is short and confidential, and helps us to safeguard your wellbeing and to deliver treatments according to your specific needs.
Prepayment deposits
We are now operating a prepayment deposit faculty via Fresha, our booking system. When your booking is confirmed an automatic request for a non-refundable (but transferable) deposit of between 16% – 30% generally or 100% for Ceremonies & Retreat days, will be sent. This will greatly help our Bookings & Admin teams so we thank you in advance for this prepayment.
The rest of the treatment cost will be payable to your Therapist, either card or cash payments can generally be processed.
These deposits are fully transferable in case of sickness or unforeseen difficulties at the discretion of our receptionists, with ideally 48 hrs notice.
Cancellation
If you need to cancel or reschedule, we require at least 48 hours’ notice ideally, and we will endeavour to rearrange your treatment, or issue you a voucher. Later changes or transfers will be at the discretion of the receptionists and therapists.
If you cancel less than 24 hours beforehand, the full deposit will be charged. A cancellation fee of 20% will be requested if you fail to turn up on the day.
Please note that the Office closes at 4pm.
Alcohol and Recreational Drugs Use
We ask that clients do not attend Goddess House Healing treatments under the influence of Alcohol or Recreational Drugs, to ensure client and therapist safety. Therapists reserve the right to refuse treatment or end the session early if they find you to be under the influence of Alcohol or Recreational drugs.
Therapist Refusal
Therapists may refuse to treat you or end the session early if they find the treatment to be unsafe in any way, this may include but is not limited to, alcohol and recreational drug use, unwanted sexual advance, self-touching, or any medical, physical, spiritual, and emotional concerns.
Gratuities
Gratuities for Therapists are not included in the price of treatments, and are very much appreciated if you feel you would like to give.
Thank you for helping us to give you the best possible experience at Goddess House Healing.
With Blessings
Goddess House Healing
Click on the extra menu just below to see our different kinds of treatment: